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FREQUENTLY ASKED QUESTIONS

Asked Questions by Users

How to get a crypto wallet?

A crypto wallet is a place where you can securely keep your crypto. There are many different types of crypto wallets, but the most popular ones are hosted wallets, non-custodial wallets, and hardware wallets. 

Which one is right for you depends on what you want to do with your crypto and what kind of safety net you want to have.


  1. Download wallet app. Popular options include Coinbase Wallet.

  2. Create your account. Unlike a hosted wallet, you don’t need to share any personal info to create a non-custodial wallet. Not even an email address.

  3. Be sure to write down your private key. It’s presented as a random 12-word phrase. Keep it in a secure location. If you lose or forget this 12-word phrase you won’t be able to access your crypto.

  4. Transfer crypto to your wallet. It’s not always possible to buy crypto using traditional currencies (like US dollars or Euros) with a non-custodial wallet, so you’ll need to transfer crypto into your non-custodial wallet from elsewhere.

Why should i start mining in 2022?

Metamine has been in development since 2017, but predicting a deep correction of Bitcoin and the leading cryptocurrencies, we decided to wait out the fall. Then, in the second half of 2017, the price for one ASIC miner reached 5,200 USD. It soon became apparent that mining would cease to be such a liquid business with such prices. So we waited and worked for a whole year until, finally, the cryptocurrency market stabilized. Now mining cryptocurrency is still a super-profitable and very stable field, which is why we are entering this market with new forces and revolutionary ideas.

What is the service fee?

The main fee for using Metamine services pays for the electricity consumed by your ASIC miners. The cost of electricity at the moment is 0.057 USD per kW/h. Metamine also charges commissions for the withdrawals of your funds designed to cover the costs of the bitcoin network and the service's expenses.

What is the minimum withdrawal amount?

When you have a minimum of 0.005 BTC, you can send a request for withdrawal of funds from your account. To do this, you need to specify the wallet address. After that, the mined coins will be sent to the specified address within (time frame). Please note that the withdrawal of funds is carried out in semi-automatic mode due to the safety of your funds from the hands of intruders.

How does cryptocurrency mining work in Metamine?

It couldn't be easier!

All you have to do is pay for the equipment and electricity. Our service administration and service partners carry out all other work involved. Our partners are the most prominent mining organizations in the Russian Federation, and the suppliers we work with have been industry leaders for years. 

As soon as we receive your payment, your equipment will appear in your account. Once you're set up, you will be continuously mining cryptocurrency, and the amount of funds obtained will be displayed in your account. You can withdraw funds from your account to a bank or bitcoin wallet.

What are the fees for depositing and withdrawing funds?

We do not charge a commission for adding funds to your balance. When you top up, you are credited precisely as much as you sent, minus the commission of the bitcoin network itself.

We have several commission levels depending on how much funds our users will withdraw.
Up to 0.05 BTC — 3%
From 0.01 to 0.05 — 5%
Under 0.01 — 7%

What coins can I mine?

When we created Metamine, we tried to think about our customers and the safety of their funds. However, as ALREADY has shown, the most stable and secure way to make money on cryptocurrencies is Bitcoin mining. We sincerely believe that the trend will continue. Still, the market is constantly changing, and it is possible that this opinion will be revised by adding mining equipment for altcoins. but for now our users can mine BTC, ETH & LTC.

Why don't I buy mining equipment on my own and mine at home?

Of course, you can do it that way! However, you will have to face a rather long list of additional "narrow" places, where both your profit and your initial possessions may be vulnerable, and nobody wants that. Here is a brief list of the main nuances that you need to keep in mind when you make an independent purchase, placement, and maintenance of mining facilities:

  • Self-purchase of equipment is not always easy and safe. First of all, you need to choose a retailer. Pay attention to the constituent documents of the retailer if you choose this route. It would be much safer to purchase from a trusted retailer with 2+ years of experience, a verifiable feedback base, and regular customers.


  • Often, people have been slipped with used / miners or other models of miners. Before you pay for the equipment, carefully check the logs and run your ASIK for at least 30 minutes to ensure that it can consistently maintain the increased power. Also, quite often, the suppliers, hoping for the client's illegibility, sell him another model of the miner. The differences between the same S9 (14.5) and S9i and S9 (13.5k TH / s) may not always be obvious. An inexperienced user who, without noticing them, may find himself the owner of a knowingly unprofitable machine that has long been removed from the warranty.


  • Shipping cost + customs expenses + VAT + commissions outbid. All this will affect the future payback of the project. That's why cloud mining is the best option—everything is already included in the price.


  • Miners need to be careful! Not only do miners consume electricity, but they also produce a lot of heat and rustle like an average vacuum cleaner. And even having solved this problem, you have to be prepared that improper conditions and periodic maintenance of miners can lead to a breakdown, which means more costs to repair and get up and running again.

Well, what about the payment?

We currently accept Bitcoin, and alts. 

Please note that users may be provided with an instalment payment or a loan when paying via VISA and Mastercard. Also, note that equipment purchased with VISA and MASTERCARD is subject to additional tax charges in the price. Also, you need to go through the KYC procedure in case you plan to purchase using these payment systems.

If you want to avoid such situations, use Bitcoin. If you're going to buy Bitcoin for fiat funds, we provide exchange services RUB-BTC at the most current prices, or you can contact the cryptocurrency exchanges, such as LocalBitcoins or Bitfinex.

Miracles do not happen! And what do YOU earn?

We make money by providing a website and turnkey services. There are no hidden fees or commissions. All our earnings are included in the cost of miners and electricity. Electricity fees include all costs associated with mining, including:

  • the cost of the electricity itself
  • cooling
  • maintenance work
  • hosting services.


Electricity fees are included in your monthly payments, automatically deducted from your inked funds.

What about miracles - it happens every day. We are 100% sure!

How often will I receive information about earned money?

Payments for mining occur daily, but you will receive your payments only after accumulated to a certain amount and after deducting the cost of electricity. Minimum payments for mining are set to avoid paying customers excessive fees for receiving small amounts in their wallets and maintain a stable of service.

What does

That is what it means!

The cloud mining market is overflowing with an offer to buy TERAHESH instead of buying actual equipment. This happens most often to lower the threshold of entry into the business for the client and, at the same time, can be a good opportunity to conduct a "gray" business. Unfortunately, many cloud mining companies did not survive today, not because the market fell but because they played a dishonest game. An even greater number of such organizations dissolve into oblivion altogether, having abandoned all their users and left them forever without profit or money contributed.

THAT'S NOT WHAT WE DO AT METAMINE!

To show the maximum transparency of our activities, we have introduced such an opportunity. Users simply take the purchase of one miner together and the payment of related expenses. Please note that if there is a partial purchase of mining capacities, we cannot send you your ASIC due to the inseparability of the final product!

Can I buy several different miners?

Of course! Current models and prices are always displayed on the Main Page.

Why is the price of equipment in the personal area and on the website vary?

The price of equipment comes from the cost of Terahash per kilowatt of light, and the price of Terahash depends directly on the price of BTC and the market situation. Accordingly, if the price of BTC increases, then the price of Terahash also rises. In Metamine, the price in the personal account is linked to the exchange rate, and the price on the site is static. We are already working on improvements.

Are electricity and other expenses included in the calculator?

When selecting a miner and the size of its share, the total amount of investment is displayed. In addition, a separate item displays the cost of maintenance. This price includes the cost of lighting, regular cleaning, and security of your equipment.

Can I sell a part of the equipment?

It is impossible to resell part of the miner because it is impossible to divide the product physically.

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